If you was thinking that ask-ibs is a serious financial company, you are completely wrong ! www.ask-ibs.com is owned by the the company that own everest poker : Ultra Internet Media S.A... Everest poker uses ask-ibs as customer support for all question about finances, but if everest poker gave you some negative answer to transfer your money to your bank account, it's almost no chance that ask-ibs give you a positive one...
Concretely, ask-ibs manage the financial account of everest poker players, if your everest poker account has been restricted for some reasons, you will have to contact ask-ibs to unblock it (they will ask you a lot of documents very confidentials...).
The problem is if you watch carefully emails sent by Everest poker and emails sent by ask-ibs, you will see easily that you are dealing with the same customer support ! That means if you send some confiendtials document to ask-ibs to unblock your restricted account (copy of credit card, copy of passport, ...), who will really receive these documents and who can access it ?!! I don't think the access to these critical documents is really restricted and I don't think at all they crypt these documents received by upload,email or fax ! Everybody there can probably access to your credit card and personal information !
This company can ask you the copy of your credit card several months or years later, that means they stock all your credit card number, date of validity and cryptogram in there database... Because ask-ibs is same company as Everest poker, we can have a lot of doubt about the security of these critical data, it's not like it was hosted by a famous bank that everybody can trust !
Several persons complained about some credit card used by ask-ibs without permission, theyse players have no clues about what happened, so just be careful is you have to deal with ask-ibs ! The best is to don't play at all with everest poker, so you will be safe about poker scam.
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