Friday, January 4, 2008

Account blocked just after adding money on everest poker

This method is used more and more often :

The day after you add money to your everest poker account, you will receive an email explaining that an unusual activity has been detected in your account, and because of that, they resticted your account, that means you cannot access anymore to your real money account !
Everest poker and ask-ibs don't explain anything about this decision, they will never tell you why they they restricted your account, because in a high majority of case no usual activity happened, this is just a reason in order to restrict your account !

So, now your account is restricted, but you want to transfer your money from everest poker account to your bank account, they explain to you that you just have to send the following documents :

- To fill and sign a form certifying that you sent money to the website (you have to fill the credit card number, your name, address, ...)
- Scan of the both side of your credit card !
- A copy of your ID or passport
- Your last bank transfer listing
- A proof of residence (electricity bill, phone bill, ...)

And all these documents for your own security :-) What the hell ! They don't have to ask you all these documents for several reasons :

- First, Everest poker is not responsible for payement with fake or stole credit card, so as you enter you credit card number + date of validity + cryptogram, this is a valid transaction. if they don't want to accept your card, they should do it before to get the money ! This is so logical...
- Secondly, they ask you to send these documents via email or fax : This is totally insecure ! These 2 protocole are not securised, any good hacker can get all this information sniffing the connection (so he will know all about your identity, all about your credit card, ...)
- Finally, if they ask you these documents some month after (they do that often, when you decide to transfer your money to your bank), imaging your credit card expired, so you cut it and throw it in the trash, but some days after Everest poker and ask-ibs is asking you for copy of your credit card that you don't have anymore ! So what to do ? you think their support will help you ? You are wrong... they will just shutdown your account and keep your money !

So now, even if you send all document to this mafia company, your are not even sure to have your account back, I know several persons that reported to me this problem that they never solved...

If you count some hundreds players in the world having this problem each week (or even days), you can calculate they do a lot of money just blocking money of legal players ! Some of these players have more of 10000$ lost like this !

So, just don't play online poker with Everest poker !!!

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